Due to the Government’s changes in rules for retailers we are now reopen with the following reduced hours:

Monday – 9am to 3pm

Tuesday – 9am to 3pm

Wednesday – 9am to 3pm

Thursday – 9am to 3pm

Friday – 9am to 3pm

Saturday – 9am to 1pm

Sunday – CLOSED

We will be carefully following the government’s COVID-19 Secure guidelines around workplace safety:

Social Distancing in the store

  • Customers and staff keeping at least a 2m distance between them
  • Limiting number of people in shop if required

Increased hygiene practices

  • Increasing the frequency of disinfecting areas touched by customers and staff e.g. door handles, hand rails, lift buttons
  • Hand Sanitizer at both entrances and in staff areas
  • We encourage card transactions, not cash, where possible


  • Masks will be worn by our delivery team at all times
  • Hands will be sanitized before and after each delivery
  • Customers asked to be at least 2m away during delivery

If you have any concerns please call us on 01425 276883 during work hours or email us at sales@birtchnells.com. We hope all our customers stay safe throughout this period