At Birtchnells we will deliver your order in the quickest and safest manner possible. This will be using Birtchnells’ own delivery team or via the manufacturer’s delivery services.

You will be informed when we have your order ready for dispatch and contacted via phone, or email if specified, to arrange a convenient date.

Delivery of furniture and beds will be to the room of your choice, the packaging removed and furniture assembled if applicable.

Please ensure that your home is prepared and accessible. Please remove potential obstacles and any fragile or valuable objects from the delivery path.

It is the customer’s responsibility to ensure sufficient access for the item/s ordered to be safely delivered into their premises. Please see Terms & Conditions for more information.